We strive to ship all orders within 2 business days of receiving them. However, the delivery time will depend on your location. We use Australia Post to deliver our products, and we currently only ship within Australia.

Once your order has been shipped, you will receive a tracking number via email, which you can use to track your package. Delivery times may vary depending on your location, but most orders are delivered within 3-7 business days.

Please note that delivery times may be longer during peak periods, such as holidays or sales events. If you have any concerns about the delivery of your order, please don’t hesitate to contact us and we will do our best to assist you.

We want you to be completely satisfied with your purchase. If for any reason you are not happy with your item, you may return it within 30 days of receiving it, provided that the item is new and unused in its original packaging.

To initiate a return, please contact us via email to let us know that you would like to return your item. We will provide you with instructions on how to return the item, including the return address.

Please note that the shipping cost is not refundable, and the return postage is at the customer’s expense. We recommend using a trackable shipping service and purchasing shipping insurance, as we cannot be responsible for items that are lost or damaged during the return shipping process.

Once we receive your returned item and verify that it is in new and unused condition, we will issue a refund to your original payment method. Please allow up to 10 business days for the refund to appear on your account.

If you have any questions or concerns about the return process, please don’t hesitate to contact us. We are here to help!

Once your order has been shipped, we will provide you with a tracking number from Australia Post via email. You can use this tracking number to track your package on the Australia Post website.

To track your order, simply go to the Australia Post website and enter your tracking number in the designated field. You will then be able to see the status of your package, including its current location and estimated delivery date.

Please note that it may take up to 24 hours for your tracking information to be updated on the Australia Post website. If you have any concerns about the delivery of your order, please don’t hesitate to contact us and we will do our best to assist you.

We hope this information is helpful! If you have any further questions or concerns, please don’t hesitate to reach out.

We accept credit card payments through Square, a secure and reliable payment processor. When you check out on our website, you will be prompted to enter your credit card information, including your card number, expiration date, and security code.

We accept most major credit cards, including Visa, Mastercard, American Express, and Discover. Your payment information is encrypted and securely transmitted to Square for processing, so you can rest assured that your information is safe.

If you have any concerns about the security of your payment information, please don’t hesitate to contact us. We take the security of our customers’ information very seriously, and we are happy to answer any questions you may have.

We hope this information is helpful! If you have any further questions or concerns, please don’t hesitate to reach out.

All of our peshtemal Turkish towels are made in Turkey, where they have been traditionally crafted for centuries. We work directly with local artisans and manufacturers to ensure that our towels are of the highest quality and authenticity.

We are proud to say that all of our towels are made from quality organic cotton, which is grown and harvested without the use of harmful chemicals or pesticides. This not only ensures that our towels are safe and healthy for you to use, but also helps to support sustainable and environmentally-friendly farming practices.

If you have any questions or concerns about the origin or quality of our products, please don’t hesitate to contact us. We are committed to providing our customers with the best possible products and service, and we are always happy to answer any questions you may have.

We hope this information is helpful! If you have any further questions or concerns, please don’t hesitate to reach out.

All of our Turkish towels are made from 100% organic cotton, which is grown and harvested without the use of harmful chemicals or pesticides. This not only ensures that our towels are safe and healthy for you to use, but also helps to support sustainable and environmentally-friendly farming practices.

Organic cotton is known for its softness, durability, and absorbency, making it the perfect material for Turkish towels. Our towels are lightweight and quick-drying, making them ideal for use at the beach, pool, gym, or spa.

If you have any questions or concerns about the materials or quality of our products, please don’t hesitate to contact us. We are committed to providing our customers with the best possible products and service, and we are always happy to answer any questions you may have.

We hope this information is helpful! If you have any further questions or concerns, please don’t hesitate to reach out.

Turkish towels, also known as peshtemals, are a type of traditional Turkish towel that is made from 100% cotton or a cotton blend. They are known for their lightweight, absorbent, and quick-drying properties.

Turkish towels are thinner and more lightweight than regular towels, making them ideal for travel and outdoor activities. They are also highly absorbent and quick-drying, making them perfect for use at the beach, pool, or gym.

To keep your Turkish towel looking and feeling its best, we recommend washing it in cold water and hanging it to dry. Avoid using fabric softeners or bleach, as these can damage the fibers of the towel. Do not tumble-dry.

Yes, all of our Turkish towels are authentic and made in Turkey. We work directly with local artisans and manufacturers to ensure that our towels are of the highest quality.

Yes, we offer discounted pricing for bulk orders. Please contact us directly for more information.

No, we do not offer international shipping. We ship Australia wide only.